Answers to the policy management questions we hear most.
If you are a Farmers personal auto, home, umbrella or life insurance policyholder, you can request changes to your address by logging into your account on Farmers.com.
To make other changes to your policy, such as changing or adding a vehicle, adding a driver, or requesting a change in coverage or deductible, you can send a general request to your Farmers agent or contact the agent directly. You can also reach Farmers Customer Service at 1-888-327-6335, Mon-Fri 7:00 am to 11:00 pm Central Time and Sat-Sun 8:00 am to 8:00 pm Central Time.
To print your auto insurance ID card or evidence of insurance, you can log in to your account on Farmers.com and click on the policy number of your auto insurance policy. You'll find a link to print your evidence of insurance.
Farmers auto and home policies are eligible to enroll in Paperless. If you'd like to view and receive your policy documents online, simply login to your account on Farmers.com and follow the commands to enroll.
Not all policies are eligible for the Paperless program. For questions or assistance enrolling in Paperless policy documents, please contact your Farmers agent.
To receive your billing statements online, you need to enroll your billing account. The ‘Go Paperless' program is for policy documents only. Once you login to 'your account on Farmers.com, click on 'View/Pay My Bill' to go to the billing account section. Across the top of the screen there is a menu bar. Select 'Manage My Account' in the menu bar and from the drop down list: select the Paperless Bill option. You may select to receive a paper bill or stop receiving paper bills at any time. You may also select your email options from this screen.
Log in to your account on Farmers.com and click on 'View/Pay My Bill' to go to the billing account section. Your current billing statement can be viewed and printed by clicking on the 'View/Print Bill' button located in the Account Summary. To view a history of statements select 'View My Account' from the menu bar and select 'Statement History'. Each statement can be viewed and printed by using the ‘Printer Friendly Bill’ button next to each statement.