Claims
View Claim Status Report a Claim

Towing & Roadside Assistance

Just sign and drive - for reasonable and necessary services up to $150, sign and you’re on your way.*


Use Our Roadside Service - Get Help Now opens in new window

Or call 1-800-435-7764

With more than 20,000 towing and road service facilities and 10,000 professional locksmiths, our dispatch service will send the nearest professional to you.

  • Emergency tow – covering up to $150
  • Dead battery/jump-start
  • Flat tire change
  • Lockout entry assistance – if your keys are locked inside your vehicle
  • Roadside winching – if your car is stuck in the mud, snow, ice, or by the side (within 10 feet) of a public paved road

Or Select Your Own Provider

You may also contact the service provider of your choice, pay the bill and submit for reimbursement.

For a reimbursement for towing or roadside assistance:

  1. Report your claim online
  2. Gather your service receipts/documents.  Make sure they all have this information:
    • First and last name
    • Policy number and Claim number
    • Phone number
    • Date of service
    • Vehicle year, make and model
  3. Send in your documents:
    Email: myclaim@farmersinsurance.com
    FAX: 1-877-217-1389

 

* Coverage up to $150 per incident (see your agent in TX, VA and NC for your specific policy limits). If cost of service exceeds your program limit, you may submit reasonable and necessary towing and labor invoice for potential reimbursement consideration. Not available with all Companies and in all areas. Sign and Drive coverage is extended to Farmers policyholders only. If you are a Bristol West policyholder, please see your agent or broker for coverage details. Services are provided by and/or through HONK; Los Angeles CA 90064