Towing & Roadside Assistance
Just sign and drive - for reasonable and necessary services up to $150, sign and you’re on your way.*
Claims Chat
Do you have a claims related question? Chat now to get help.
Chat will be unavailable on May 30th in observance of Memorial Day.
Use Our Roadside Service - Get Help Now 
Or call 1-800-435-7764
With more than 20,000 towing and road service facilities and 10,000 professional locksmiths, our dispatch service will send the nearest professional to you.
- Emergency tow – covering up to $150
- Dead battery/jump-start
- Flat tire change
- Lockout entry assistance – if your keys are locked inside your vehicle
- Roadside winching – if your car is stuck in the mud, snow, ice, or by the side (within 10 feet) of a public paved road
Or Select Your Own Provider
You may also contact the service provider of your choice, pay the bill, and submit a claim for consideration of reimbursement.
For a reimbursement for towing or roadside assistance:
- Report your claim online
- Gather your service receipts/documents. Make sure they all have this information:
- First and last name
- Policy number and Claim number
- Phone number
- Date of service
- Vehicle year, make and model
- Send in your documents:
Email: myclaim@farmersinsurance.com
FAX: 1-877-217-1389
Other Auto Claims Topics
More Claim Resources
Former MetLife Auto & Home Customers

To report a claim or secure a status on an existing claim, former MetLife Auto & Home customers can call 1-800-854-6011 for 24/7 support.