Business Insurance Claims

A claims professional is ready to help guide you through the business claim process. Call us at 1-800-435-7764.

Our Business Insurance Claim Process

Our process begins as soon as you call Claim Services at 1-800-435-7764. Whether it’s a simple mishap or a complex claim involving injuries, we follow the same five-step process to handle your claim.

1. Claim Assignment

Your claim may call for one Claim Representative or a team of specialists, all with experience in a particular aspect of your claim. We may also involve Farmers® counsel to help protect your interests.

2. Initial Contact

Your Claim Representative will contact you promptly after receiving your claim.

3. Investigation, Estimate and Evaluation

Your Claim Representative will review your policy and conduct a thorough investigation to determine the proper handling of your claim.

4. Resolution

Farmers® will work to resolve your claim. If a liability claim has been made against you, we’ll evaluate your legal liability and work to resolve the matter to best help protect your business. If needed, will retain a qualified attorney to defend your interests.

5. Close the Claim

Once we’ve resolved your claim under the terms of your policy, we close the claim. If you discover additional expenses, we will re-open your claim to investigate.

File your business insurance claim or workers compensation claim online.

More Claim Resources

Advertisement produced on behalf of the following specific insurers and seeking to obtain business for insurance underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Civic Property and Casualty Company, Exact Property and Casualty Company, Neighborhood Spirit Property and Casualty Company, Farmers Insurance Company of Washington (Bellevue, WA) or affiliates. In TX: insurance is underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Farmers Texas County Mutual Insurance Company, Mid-Century Insurance Company of Texas or Texas Farmers Insurance Company. In NY: insurance is underwritten by Farmers Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company or Farmers New Century Insurance Company. Home office, Los Angeles, CA.

Each of following insurers who transact business in California are domiciled in California and have their principal place of business in Los Angeles, CA: Farmers Insurance Exchange (#R 201), Fire Insurance Exchange (#1267-4), Truck Insurance Exchange (#1199-9), Mid-Century Insurance Company (#1428-2), Civic Property and Casualty Company (#4241-6), Exact Property and Casualty Company (#4240-8), Neighborhood Spirit Property and Casualty Company (#4242-4).

Life insurance issued by Farmers New World Life Insurance Company, a Washington domestic company: 3120 139^th Ave. SE, Ste. 300 Bellevue, WA 98005 (CA#: 0378-0). Farmers New World Life is not licensed and does not solicit or sell in the state of New York.

Securities offered through Farmers Financial Solutions, LLC, (In NY: Farmers Financial Solutions and Insurance Agency), 31051 Agoura Road, Westlake Village, CA 91361. Member FINRA & SIPC

Each insurer has sole financial responsibility for its own insurance. List of all insurers at farmers.com. Not all insurers are authorized in all states. Not all products, coverages, features and discounts are available in every state and may vary by state. Restrictions, exclusions, limits, and conditions apply. See agent for details.