Frequently Asked Questions

Here are the answers to your questions.

common account management questions

General Questions

How do I make a change to my policy?

If you are a Farmers Personal Auto, Home or Life insurance policyholder, you can view and request changes to your policy by logging into 'My Farmers'. After you login, you can request some of these changes to your policy:

  • Change or add a vehicle
  • Add a driver
  • Request a coverage or deductible changes

Or you can send a general request to your Farmers agent.

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How can I print my Auto insurance ID card?

To print your Auto insurance ID card or evidence of insurance, login to 'My Farmers' and click on the policy number of your Auto insurance policy. You'll find a link to print your evidence of insurance.

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I want to enroll in 'Go Paperless' to view and receive my policy documents online. What do I need to do to 'Go Paperless'?

Select Farmers Auto and Home policies are eligible to enroll in 'Go Paperless'. If you'd like to view and receive your policy documents online, simply login to ‘My Farmers' and follow the commands to enroll.

Not all policies are eligible for the 'Go Paperless' program. For questions or assistance enrolling in Paperless policy documents, please contact your Farmers agent.

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I want to receive my billing statements online and stop receiving paper statements. I enrolled 'Go Paperless'. Why am I still receiving a paper billing statement in the mail?

To receive your billing statements online, you need to enroll your billing account. The ‘Go Paperless' program is for policy documents only. Once you login to 'My Farmers' click on 'View/Pay My Bill' to go to the billing account section. Across the top of the screen there is a menu bar. Select 'Manage My Account' in the menu bar and from the drop down list: select the Paperless Bill Option. You may select to receive a paper bill or stop receiving paper bills. You may also select your email options from this screen.

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How do I do I get a copy of my bill?

Login to 'My Farmers' and click on 'View/Pay My Bill' to go to the billing account section. Your current billing statement can be viewed and printed by clicking on the 'View/Print Bill' button located in the Account Summary. To view a history of statements select 'View My Account' from the menu bar and select 'Statement History'. Each statement can be viewed and printed by using the Printer Friendly Bill button next to each statement.

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