Farmers claims rep Marla L. loves squirrels. She has a squirrel tattoo and an assortment of squirrel collectibles. She’d have a squirrel for a pet, if possible. “I’ve even been called Squirrel Woman,” she says.
So imagine her keen interest when this claim came in: A customer’s two dogs spotted a squirrel—and a chase scene ensued. “The squirrel darted into the closest safe spot, which happened to be the engine compartment of the neighbor’s 2007 Honda,” Marla says.
This is where it would be wise to mention the customer’s dog breeds: a St. Bernard and Golden Retriever. Not the world’s smallest dogs. “The car was like a giant chew toy for these two,” she says. “They chewed the tires, the hood, the bumpers—they really did a number on the bumpers—and there were scratches all over.”
THE RESOLUTION: Through the dog owner’s homeowners liability policy, Farmers covered the repairs to the neighbor’s damaged car, plus the cost of a rental car while the dog-stroyed vehicle was out of commission. There’s no word on a possible rematch.
Includes personal service from a Farmers agent.
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