Here’s an overview of the claims process:
- You can file a home insurance claim anytime by phone or online.
- The claims representative will ask you a series of brief questions about what happened.
- When appropriate, you can receive a check on the spot for temporary living expenses or starting repairs.
Question Luckily, I’ve never needed to file a home insurance claim. But what if something does happen? What exactly should I do?
Sandy Widmer is a Farmers Insurance® agent in Casper, Wyoming. She walks you through the claims process.
Answer There are a couple of ways to get your claim started. You can file anytime online or by phone with a real person. Having your policy number ready will speed up the process. Some customers feel more comfortable filing through their agent, and that’s another way to file your claim.
Farmers® will ask you for some basic information, like the type of event that damaged your home — a lightning strike, for example — and the day and time it happened. These are simple questions, and you don’t have to prepare anything in advance. If you’re filing by phone, a Farmers representatie should take a look at your policy and give you an idea of what to expect in terms of coverage. The representative might give you tips or instructions on how to prevent further damage to your home, like covering a broken window or hole in your roof until repairs can be made.
Once your claim is filed, Farmers will arrange for an adjuster. In most cases, the adjusters are Farmers employees, not contractors, to help ensure courteous and professional service.
In the case of a catastrophic event that destroys your home, Farmers encourages you to file a claim right away for assistance. Farmers may be able to help with some of your immediate needs — like food and temporary housing — while your claim is in process.
The information contained in this page is provided for general informational purposes only. The information is provided by Farmers® and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this article or the information, products, services or related graphics, if any, contained in this article for any purpose. The information is not meant as professional or expert advice, and any reliance you place on such information is therefore strictly at your own risk.