Are you the kind of person who likes to solve problems and help others?
Then you could be a perfect fit for a customer service career with Farmers®.
This position is a critical part of Farmers Insurance as it supports our customers and Farmers agents. You will be an important point of contact for our customers, answering questions regarding insurance, billing issues, and general policy inquiries.
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, to help you succeed in this role and continue to grow in your career!
Want to see what it’s like to work in customer service at Farmers?
Check out these team member videos:
In this role you can:
- Deliver exceptional customer service while proactively seeking solutions.
- Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
What we look for:
- Individuals who have a passion for customer service and strong technical aptitude.