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Privacy Request Electronic Communication Terms & Conditions


Please read these terms of use carefully before using this Web Site.

Farmers® is pleased to offer electronic delivery of notices and documents related to your privacy request. Only those eligible requests you have selected will be enrolled for this service.

By electing to enroll in electronic delivery you agree to be bound by these Terms and Conditions in addition to the Terms of Use for www.farmers.com. If you do not agree with any of these Terms and Conditions or of the Terms of Use, you may not enroll in electronic delivery.

By enrolling in and consenting to electronic delivery, you accept and agree to the following:

  • That enrolling in electronic delivery is voluntary and not a condition of our ability to respond to your privacy request.
  • To receive all available notices and documents applicable to your eligible and selected request.  Such notices and documents include, but are not limited to letters, categories of personal information and specific pieces of personal information related to your request (collectively “documents”) via electronic delivery. There may be some documents that we cannot deliver electronically due to legal and/or technological constraints. These documents will be delivered to you via the United States Postal Service (USPS) to your postal address.
  • That this enrollment in electronic delivery is solely for communications and documents related to your privacy request.  If you are currently enrolled in electronic delivery with Farmers® for other products and services, that enrollment shall not be impacted.  Further, enrollment in electronic delivery for privacy requests shall not act as enrollment in electronic delivery for any other products or services provided by Farmers®.  
  • Documents will be made available in PDF format, so you must have a valid email account, access to an Internet browser and Adobe® Reader® software (this software is available for download free of charge at www.adobe.com), Please see the chart below for the required hardware and software.  The documents will be available for a limited period of time.  We recommend that you print or save a copy for your permanent records.  If you wish to print documents, you must also have access to a printer.
  • Required hardware and software:

Operating Systems: Windows® 2000, Windows® XP, Windows Vista®, MacOS® X

Browsers: Final release versions of Internet Explorer® 6.0 or above (Windows only); Mozilla Firefox 2.0 or above (Windows and Mac); Safari™ 3.0 or above (Mac only)

PDF Reader: Acrobat® or similar software may be required to view and print PDF files

Screen Resolution 800 X 600 minimum

Enable Security Settings: Allow per session cookies

These minimum requirements are subject to change. If these requirements change, you will be asked to re-accept the disclosure.  Pre-release (e.g. beta) version of operating systems and browsers are not supported.  

  • As documents become available, we will send you the documents as an email attachment. Some documents may be sent via encrypted email. The encryption key will be sent to you under a separate email cover to decrypt the attached document.  We will only deliver documents to the verified consumer .or a verified parent or guardian making a request on behalf of a minor.
  • That you will maintain a valid, current email address and immediately notify us of any change in your email address. Ensure that your email is active and capable of receiving new emails. To do this, ensure that your email account has sufficient space for new emails and that your email server and spam-blocking software do not block our emails. We are not responsible for problems arising from emails sent to an inactive or out-of-date email address, unless we are solely negligent for using an incorrect address. If an email is returned to us as undeliverable, we will notify you via telephone to update your email address.  We will also resend the email. If it is returned once again as undeliverable, we will presume that you have withdrawn your consent, you will be unenrolled in electronic delivery, and all available policy related documents will be sent to you via the United States Postal Service (USPS) to your postal address. 
  • If you have an online account with us, you may update your information, such as changing your email address, at any time by logging into your online account.  If you do not have an online account, you may update your information by contacting us at 1-855-327-6548.
  • Although there is no charge associated with enrolling in electronic delivery, you may incur costs associated with electronic access to the documents, such as usage charges from Internet access providers and or telephone service providers. Farmers® is not responsible for any damages to your computer hardware or software; injury to you as a result of power failures or power spikes, or telephone or internet interruptions or other expenses in relation to your use of electronic delivery.
  • Your consent to enrollment in electronic delivery will remain in effect until your privacy request is complete or until you revoke your consent. 
  • You may revoke your consent at any time by contacting us at 1-855-327-6548.
  • We reserve the right to modify these electronic delivery Terms and Conditions at any time. Your continued participation in electronic delivery will constitute your acceptance of any revisions to these Terms and Conditions. Please check these Terms and Conditions on www.farmers.com regularly.
  • We are not required to deliver information electronically and may discontinue electronic delivery in whole or in part at any time.