Auto Repairs

Our trusted vendors provide fast, high quality vehicle repairs. Get started by reporting your claim online or call our Claims Contact Center at 1-800-435-7764.


Auto Repair Options: Our Guaranteed Repair Program

1
Report Your Claim

Report your claim online or call 1-800-435-7764.

2
Damage Evaluation

Select a Guaranteed Repair Program repair facility and arrange a vehicle inspection. After the repair facility evaluates damage and writes an estimate, you can schedule a repair date that's convenient for you. Your claim representative will reserve rental vehicle if your coverage allows.

3
Repair Process

The repair facility will inform you of the progress of repairs. If you have questions about the repairs, you can contact the repair facility directly. 

4
Vehicle Pick-Up

Once repairs are complete, you will receive the final repair documents/invoices and pay your deductible to the repair facility. 

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Report a claim online

The convenient way to report losses while at home or on the go.

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* Coverage up to $150 per incident (see your agent in TX, VA and NC for program limits). If cost of service exceeds your program limit, you may submit reasonable and necessary towing and labor invoice for reimbursement. Not available with all Companies and in all areas. Sign and Drive coverage is extended to Farmers policyholders only. If you are a Bristol West policyholder, please see your agent or broker for coverage details.

Services are provided by and/or through Cross Country Motor Club, Inc., except Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming where services are provided by and/or through Cross Country Motor Club of California, Inc. Thousand Oaks, CA 91360.