Catastrophe Center

Ever wonder what Farmers® is doing after a severe weather event? When a major natural disaster occurs, get information here about Farmers® claims personnel in your area and the locations of our Mobile Claims Center fleet.

Farmers Catastrophe Response Team is here to help you

Call us anytime, day or night


1-877-5266 (en Español)

711 (For persons with a hearing or speech disability, please dial 711 to reach the Federal Telecommunications Relay Service (TRS))

File a claim or check claim status

File a claim online, through the Farmers Mobile App, contact your agent or call the Claims Contact Center at (800) 435-7764.

If you have already filed a claim, you can check its status or call (800) 435-7764.

Visit our Mobile Claims Center locations

In the event of a major catastrophe, our Mobile Claims Center will be on the scene staffed with claims professionals to help get you the information you need, get your claim started and help connect you with friends and family.  Find the location of the Mobile Claims Center buses on Twitter @FarmersResponse opens in new window.

Mobile Claims Center

Find the location of the Mobile Claims Center buses on Twitter @FarmersResponse opens in new window.

Post disaster safety

Please stay alert and away from dangers like:

  • Damaged roads or bridges
  • Broken or damaged power lines and gas lines
  • Broken glass, splintered wood and other sharp, dangerous objects
  • Gas fumes (open windows for ventilation, and wait to use lighters or matches)

Remember to cooperate with authorities. We can all do our part to help in an emergency by staying updated and complying when officials in the area recommend keeping phone lines clear, staying off emergency roads or taking other safety precautions.

Inspect and protect your property

Once the storm has passed and you’ve checked in with friends and family, the next step is to call your insurance agent to report any property damage.

If it is safe to do so, you can protect your property from further damage by making small emergency repairs to your home before an insurance adjuster sees it. This could include boarding up windows, putting a tarp on the roof, and salvaging undamaged items.

If possible, keep damaged items or portions of these items until the claim adjuster has visited your home. Consider photographing or videotaping the damage to provide further documentation to support your claim. 

Report a claim online

The convenient way to report losses while at home or on the go. 

Report a claim

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