HelpPoint® Claim Services by Farmers®
800-435-7764
Call to report your claim and we'll help you, step by step. We can resolve any immediate needs, such as a rental car arrangements or emergency lodging, all in one call. We're here for you, 24/7.
- Español 877-732-5266
- TTY 888-891-1660
Have you already filed a claim and need to contact your claims representative?
Keep on top of your Auto claim's status with this handy, downloadable Contact Information Tracker.
What You Can Expect
Our specially trained HelpPoint Claim Services representatives will guide you through the initial shock and stress that inevitably follows a crisis.
1. Our first priority :
Are you safe and well?
2. What do you need?
We'll help you deal with your most urgent needs, and then help you to get your life back to normal.
3. We'll walk you through the claims process
What information will you need to have on hand?
4. HelpPoint Claim Services
Your HelpPoint representative will contact your agent, who will reach out to you ASAP to expedite the claims process.
5. Repair
You can rely on Farmers emergency services to provide referrals for reliable service providers, whether for home repair, auto repair, or catastrophic event loss or damage.
Farmers executives discuss the five major parts of our claims process.
