Farmers Direct Repair Program

The Circle of Dependability - that's how Farmers handles your Auto insurance repair claims. By using a trusted group of vendors, Farmers ensures :

• Faster service - you take your vehicle directly to your selected repair facility.
• High quality of repairs - all repair facilities have state of the art equipment & training.
• A lifetime guarantee - on repairs for as long as you own your vehicle.

• After contacting your agent or HelpPoint^®  Claim Services (1-800-435-7764) to report your claim, contact your selected repair facility to schedule a vehicle inspection.
• The repair facility evaluates the damage and writes an estimate.
• The repair facility explains the process and all questions are answered.
• You schedule a repair date that is convenient for you.
• HelpPoint^®  Claim Services will arrange a rental vehicle for those with appropriate coverage.

2. Repair Process

• Drop off your vehicle on the scheduled date.
• The repair facility will inform you of the progress of the repairs.

3. Vehicle Pick-up

• Repairs are completed.
• You receive the final repair documents/invoices.
• You receive a Certificate of Dependability Lifetime Guarantee.

Find a Repair Facility near you