Catastrophe Response


Ever wonder what Farmers is doing after a severe weather event? In the event of a major natural disaster, get information here about Farmers claims personnel in your area and the locations of our Mobile Claims Center fleet.

Find out about Farmers' Catastrophe Response in your area
 

The Catastrophe Response Team


We are assisting customers in areas affected by severe weather

Catastrophe adjusters have been deployed to the areas below to assist with claims and to continue to monitor the situation closely. To file a claim or check the status of an existing claim, go to www.hpcs.com or call the Claims Contact Center at (800) 435-7764.

You can also follow Farmers’ response on Twitter at @FarmersResponse.

Arizona

Due to the strong winds and hail reported July 1st, we have seen an increase in claims throughout the Tucson Arizona and surrounding areas.

Catastrophe adjusters have been deployed to the area to assist with claims and we will continue to monitor the situation in Arizona closely.

Texas

Due to the strong winds and hail reported June 30th, we have seen an increase in claims throughout the Midland/Odessa, Texas areas.

Catastrophe adjusters have been deployed to the area to assist with claims and we will continue to monitor the situation in Texas closely.

Minnesota

Due to the strong winds and hail reported June 29th, we have seen an increase in claims throughout the Minneapolis and Plymouth, Minnesota areas.

Catastrophe adjusters have been deployed to the area to assist with claims and we will continue to monitor the situation in Minnesota closely.

Illinois

On the evening of June 21st, tornados struck several small towns in north central Illinois, about 50-100 miles west of Chicago. The area with the most damage was in Sublette, IL, at the Woodhaven Lakes trailer park, an 1800-acre campground. The town of Coal City also received damage.

Farmers has deployed our Mobile Claim Center Bus and established a relief site location. The relief site locations will offer our customers and the community internet access, phones, claim reporting, and water. Farmers is there to help our customers take the first steps in getting their home and life back to pre-catastrophe conditions.

Stop by to ask a question or file a claim.

Countryside Tap
1831 Tower Rd, Sublette, IL 61367

Hours
Hours today: 8:00 a.m - 6:00 p.m. (CST)

Pennsylvania

Severe storms were reported throughout the state of Pennsylvania on the evening of June 23rd, leading to an increase in claims.

New Jersey

Severe storms hit the state of New Jersey on June 23rd, resulting in an increase in claims.

North Dakota

Due to the severe storms reported the weekend of June 19th we have seen an increase in claims throughout the state of North Dakota.

South Dakota

Due to the severe storms reported the weekend of June 19th we have seen an increase in claims throughout the state of South Dakota.

Montana

Due to the severe storms reported the weekend of June 19th we have seen an increase in claims throughout the state of Montana.

Texas

Due to the severe storms reported the weekend of June 19th we have seen an increase in claims throughout the state of Texas.

After a disaster

Please stay alert and away from dangers like:

  • Damaged roads or bridges
  • Broken or damaged power lines and gas lines
  • Broken glass, splintered wood and other sharp, dangerous objects
  • Gas fumes (open windows for ventilation, and wait to use lighters or matches)


Remember to cooperate with authorities. If you’re asked to stay off of phone lines, keep off emergency roads or anything else, do it. In the aftermath of a major disaster, everyone has to pitch in and do their part.

Contact your Claim Representative
After you’ve handled all of the immediate dangers, and gotten yourself and your family to a safe place, you should alert your Claim Representative with an inventory of your losses, so s/he can get started on investigating and replacing your property.

Remember to:

  • Do some temporary repairs to prevent any looting or further damages, if you can.
  • Hire a reliable contractor. Beware of fraudulent contractors who prey on disaster victims.
  • Please be patient, especially if there’s widespread damage in your community.  

MORE CLAIM RESOURCES

Preparation and Safety Tips

Information provided the Institute for Business & Home Safety. The Institute for Business & Home Safety’s mission is to reduce the social and economic effects of natural disasters and other property losses by conducting research and advocating improved construction, maintenance and preparation practices.

The information and suggestions presented range from simple weekend tasks to involved projects that may require professional assistance. Before starting on any activity, make sure you are comfortable with the required skill level. If you are uncertain, contact a professional. Report any property damage to your insurance agent or company representative immediately after a wildfire or other natural disaster and make temporary repairs to prevent further damage.

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