Contacting Farmers HelpPoint®


800-435-7764

Call to report your claim and we'll help you, step by step. We can resolve any immediate needs, such as a rental car arrangements or emergency lodging, all in one call. We're here for you, 24/7.

  • Español 877-732-5266
  • TTY 888-891-1660

What You Can Expect

Our specially trained HelpPoint® representatives will guide you through the initial shock and stress that inevitably follows a crisis.

1. Our first priority :
Are you safe and well?
2.What do you need?
We'll help you deal with your most urgent needs, and then help you to get your life back to normal.
3. We'll walk you through the claims process
What information will you need to have on hand?
4. File your claim
Your HelpPoint® representative will contact your agent, who will reach out to you ASAP to expedite the claims process.
5. Repair
You can rely on Farmers emergency services to provide referrals for reliable service providers, whether for home repair, auto repair, or catastrophic event loss or damage.
Watch a video
Farmers executives discuss the five major parts of our claims process.