Claims » Catastrophe

Catastrophe Center


Our Mobile Catastrophe Claims fleet

Print Print Email Email

Farmers is an industry leader in catastrophe response. We’re more prepared than ever to handle what Mother Nature throws our way, thanks to our Mobile Claims Center buses and our fleet of Customer Care Vehicles.

From tornados in Missouri to hailstorms in Texas, from hurricanes in Alabama to wildfires in California, the Farmers Mobile Catastrophe Claims fleet continues to provide immediate claims service to customers, and also water, food, telephones, blankets, toys and helpful services to customers and non-customers alike.

In addition, our catastrophe claims specialists are trained at the University of Farmers. Our claims teams are equipped with the latest technology to serve our customers efficiently and immediately.

When you see the Farmers team, you know help is on the way.

The Mobile Catastrophe Claims Bus

The Mobile Claims Catastrophe Bus is a rolling, high-tech customer support center designed to meet disaster victims’ needs in a time of crisis.

The 'Cat Bus' enables the Farmers Claims teams to offer comfort when it is needed most - everything from printing out a check for temporary hotel housing for a Farmers customer, to providing hot meals for evacuees and emergency responders, to handing out toothbrushes and bottled water, to helping families find their lost pets. In addition, satellite technology allows disaster victims to make calls or go online to contact love ones.

Click here to see a virtual tour of the The Mobile Catastrophe Claims Bus.

Ever wonder what Farmers is doing after a weather disaster? Follow @FarmersResponse on Twitter to track the location of the Catastrophe Bus and the Farmers Team’s response to catastrophic events. Check back often to learn tips on disaster preparations, home and weather safety and more.


Filing a claim





Our year-round, 24-hour a day Farmers Claim Department is here to support customers reporting a loss. With one call, you can be on track to restoring your world to order.




  • Farmers customers call 1 (800) 435-7764.
  • Farmers Spanish-speaking customers call (877) RECLAMO — (877) 732-5266.
  • Foremost customers call (800) 527-3907.
  • Bristol West customers call (800) 274-7865.

If you are unable to contact these numbers, your personal Farmers agent can file a claim on your behalf.


Getting Prepared

There are many online resources to help you stay ahead of severe weather and prepare for natural disasters. It is always a good time to get started on creating a natural disaster plan to help keep your family and property safe.


Farmers in your community

For the latest catastrophe information, click on your state below. In the event of a major natural disaster, you’ll find information about Farmers claims personnel in your area and the locations of our Mobile Claims Catastrophe fleet.