Press Release

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Farmers Insurance® celebrates grand opening of new West Michigan facilities

Grand Rapids, MI – (September 6, 2011)—Farmers Insurance Chief Executive Officer Robert Woudstra and President and COO Jeff Dailey will welcome dignitaries, Farmers agents, executives, and employees at the “Grand Opening” of the Farmers Insurance new Grand Rapids, MI facilities September 13.

“Farmers has been in Michigan since 1949, and this expansion is a continuing commitment to customer service excellence and growth in this great state. Farmers will hire up to 1,600 people to fill positions in these buildings in the next few years,” Woudstra noted.

“The two new buildings add 365,000 square feet to the existing Farmers complex,” Woudstra said. “The first building is a 265,000 square feet office building which includes Farmers HelpPoint®, ServicePoint®, and 21st Century® Customer Service Centers, Business Insurance Operations, Billing Operations, Human Resources and the University of Farmers for training. The second building is a 100,000 square foot Print Distribution Center.”

What: Farmers Insurance grand opening of the West Michigan facilities

Farmers Insurance Offices
5665 North Kraft Lake Drive
Caledonia, MI 49316

When: September 13, 2011
Time: 10:30 a.m.

Dignitaries Attending:
Dennis Muchmore, Governor’s Chief of Staff
Ken Yonker, State Representative
Mark Jansen, State Senator
Steven Hilfinger: Director of Licensing and Regulatory Affairs
and Chief Regulatory Officer
Pat Harrington: Principal-Muchmore, Harrington, Smalley and Associates
Mary Judnich, Congressional Staff for Congresswoman Debbie Stabenow

Farmers Dignitaries:
Robert Woudstra, Farmers Insurance CEO
Jeff Dailey, Farmers President and COO
David Travers, Executive Vice President of Operations
Steven Boshoven, President Farmers Specialty Lines
Jack Hannigan, Executive Vice President Independent Agency Operations
William Walruth, Farmers Michigan State Executive Director
"Our goal was a first class facility for our employees and the community. At the same time we wanted a facility that was environmentally friendly. We accomplished our goal," said David Travers, executive vice president of Operations.

Farmers Insurance Group of Companies is the country's 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products.  Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at or at

Media contact:
Jerry Davies

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