Steps to filing a homeowner claim

1
 File your claim online or call a claims representative

Have your claim filed in under 5 minutes by answering a few simple questions.

Get started

Take steps to prevent further damage if needed and keep a record of any associated expenses.

2
Your claim is reviewed by a claims representative

We will reach out to talk through the events in more detail. We will also explain your claim coverages and the next steps.

3
Choose how you'll have your damage repaired

You have a variety of choices when it comes to repairing your home or replacing your belongings.

  • Collect photos of your home/belongings to assess the damage and create an estimate. We have a variety of ways to do this, depending on your specific situation.
  • Get in contact with emergency services available 24/7/365.
  • We can refer you to a contractor. Search for our service providers in your area.
4
Track and manage your claim online

You can check the status of your claim and manage your claim details by using our online claim management portal.

  • Upload receipts or documents
  • View payments 
  • View claim letters
  • Track claim status
  • View selected repair contractor information
5
We pay for the repairs

You have options for payments:

  • Farmers pays the contractor directly 
  • You are reimbursed by direct deposit to your bank account or debit card
  • We can send you a check
6
We close your claim

Once payments have been made, we will close your claim.

Still have questions?

Contact Farmers Claims Center
1-800-435-7764