Towing & Roadside Assistance

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Help is just a call away

If you need immediate roadside assistance

1 (800) Farm-Tow

Just sign and drive

For reasonable and necessary services up to $150, sign and you’re on your way.*

With HelpPoint Roadside Assistance coverage, you just need to make one call to get back on the road. With more than 20,000 towing and road service facilities and 10,000 professional locksmiths, our dispatch service will send the nearest professional to you.

Offering services you can count on:

  • Emergency towing - coverage of up to $150*
  • Dead battery/jump-start
  • Flat tire change
  • Lockout entry assistance – if your keys are lost, broken or locked inside
  • Roadside winching – if your car is stuck in the mud, snow, ice, or by the
    side (within 10 feet) of a public paved road
  • Emergency roadside connect – Access police, fire and medical
    assistance

Services are provided by and/or through our Roadside Assistance Program Vendors.

Selecting Your Own Service Provider

You may also contact the service provider of your choice, pay the bill and submit
for reimbursement.

  1. If you are seeking reimbursement for roadside assistance costs already incurred, please call us to report the claim: 
  2. Phone: (800) 435-7764

  3. Then, send us an itemized receipt with the following information on all documents:

    • your name
    • policy number AND claim number
    • phone number
    • date of service

    Email:    ClaimsDocuments@hpcs.com
    FAX:       (877) 217-1389

    You may also provide your claim information and receipts to your agent’s office for handling for online processing and 1 business day review. Please contact your local agent for assistance.