Your Account Number and Online Access Code are located on your Commercial Billing Invoice as shown below:
Click here to view entire sample bill. The numbers listed below correlate to the numbers displayed on the sample bill.
1. Billing account number
Please include your billing account number on mailed payments.
2. What’s due and when
This box displays the amount due and the due date.
3. Billing messages
Billing related messages are included here.
4. Online Access Code
This code allows you to enroll online to make payments at www.farmers.com/payments/
5. How to reach us
If you have billing questions, your Farmers® agent’s contact information is located above, and here you can find a tollfree number to our billing department.
6. Payment stub
If you choose to pay by check, please detach this slip and send it with your payment in the enclosed envelope. If you are on automatic payment, automatic payment information will be included here.
7. Policy descriptions
Here is where you’ll see the policies on your account for which you are being billed.
8. Explanation of premium
This section shows recent activity on your billing account, changes associated with your policies, and the current amount due.
9. Installment schedule
If your billing account has two or less policies, this section will display the upcoming payment and due date information for each policy. For billing accounts with more than two policy, this information will display at the account level.
10. How to pay
If you are not already on an automatic bill payment plan, this will list your available payment options. To avoid the hassle of buying stamps or remembering to make your payment, you may want to have your payment automatically drafted from your bank account – you can contact your Farmers® agent or visit www.farmers.com/payments/ to sign up.
If you have entered your Account number, Zip code and Online Access Code correctly, and you are still encountering errors, please contact Farmers® Commercial Billing at 1-855-323-5350.