Effective as of January 1, 2020.
The Service is operated by Driveway Software Corporation, a Delaware corporation, and its affiliates ("Driveway"). Driveway respects the privacy of visitors and users of the Service. It does not sell, share or rent information collected via your use or access of the Service except as stated in this policy. Driveway uses reasonable precautions to secure your personal information disclosed in connection with your use of the Service.
Driveway and Farmers Group, Inc., on behalf of itself, Farmers Insurance Exchange and the affiliates of Farmers Insurance Exchange which collectively comprise the Farmers Insurance Group of Companies (“Farmers”), have entered into an agreement pursuant to which Driveway, on behalf of Farmers, will collect and process data obtained in connection with and generated from your use of the Service (“Signal Data”, as such term is more fully defined below.)
When you elect to use the Service, you agree to provide Driveway with information about yourself. Driveway collects and uses this information to permit you to benefit from the information and feedback about your driving, receive financial and other benefits offered by Farmers and its respective partners, and to improve the Service. Some or all of your non-personally identifiable information will be used by Driveway, Farmers and their respective partners.
In connection with your registration for and use of the Service, you submit certain personally identifiable information (“PII”) to Driveway and/or Farmers. PII may include, but is not limited to, your name, home address, telephone number, e-mail address, age, date of birth, interests, employment history and occupation.
The Service collects information primarily related to your driving and activities during driving (“Driving Data”). The Service collects Driving Data that begins when motion is detected over a certain distance and data collection stops when motion is no longer detected for a specified amount of time. Location services (and tracking) and motion tracking must be enabled in the Signal application and on your mobile device in order to collect Driving Data and to participate in the Signal program. Examples of information collected by the Service: trip start and end times and days, mileage, routes and the occurrence of fast accelerations, hard stops, rapid cornering, speeding, mobile device information, non-driving trip information, phone interaction during trips, and potential auto crashes. Information related to Driving Data for all household members participating in the Signal program will be displayed in each household member’s Signal application.
· respond to specific inquiries made by you;
· resolve any disputes;
· prevent illegal or fraudulent activities;
· comply with law, a governmental or judicial order;
· improve the Service;
· provide Service-related communications to you;
· protect the safety, security or property of you or other users;
· protect the security and integrity of the Driveway systems and those of its partners and affiliates;
· display and demonstrate Service capabilities for companies testing the Service
· to assist in the rating or underwriting of your Farmers policy; (For Montana residents, data will not be used to non-renew, or to increase premiums except when the discount is removed which may result in a premium increase.)
· to use Signal Data to help adjudicate claims and legal matters. For Indiana residents, without limiting the foregoing, Signal Data will not be used by Farmers to adjust or deny first party claims. Farmers considers the Signal Data to be confidential and will treat it in accordance with the Farmers Privacy Statement. Farmers and/or Driveway shall retain Signal Data in accordance with their respective applicable record retention policies and applicable law.
Information collected via the Service may be transferred to a third party because of a sale or acquisition, or merger or any other asset transfer transaction involving Driveway, Farmers or one of their respective subsidiaries, partners or affiliates.
Driveway and Farmers may use anonymized data collected through the Service for various purposes, including but not limited to creation of new features and products, to perform research or make investigations, or to other purposes.
Driveway and Farmers anonymize and aggregate the data collected across many users and may share this aggregated data with their respective affiliates, business partners, and users. The aggregated data does not identify you personally. We may also disclose aggregated user statistics in order to describe Driveway or the Signal program to current and prospective business partners and to third parties for other lawful purposes. Examples of anonymized and aggregate data include the average trips per week of our users, and the average monthly mile driven of our users.
Driveway and Farmers reserve the right to perform, or have performed by third parties, statistical and other analyses of user behavior and characteristics in order to measure interest in and use of the various pages, or functional, graphical or informational frames or areas of any of the Service, and to inform affiliates and partners of such analyses as well as the number of users that have been exposed to or clicked on their links, Service or advertisements.
Driveway and/or Farmers will provide anonymized data collected through the Service for these analyses to third parties.
You should be aware that when you voluntarily disclose PII in shared areas of the Service such as user profiles, comments sections, feedback, photos or chat areas of the Service, such information and any substantive information disclosed in the communication can be collected, correlated and used by others who have access to this information within the Service. Any consequence of providing such PII on the shared sections of the Service are beyond the control of Driveway or Farmers, and Driveway and Farmers are not liable for any harm to you by misuse of such information by other parties.
If promotional messaging is integrated into the Service, you have the opportunity to indicate whether you would like to opt-out of receiving promotional and marketing information about other products. If either Driveway or Farmers sends any electronic communication to you via your mobile carrier service, you understand that you shall be liable for any fees associated with any such communication, including text messaging charges for messages to your mobile device. If you have any concerns about Driveway and/or Farmers communications from the Service, you should not use or immediately cease using the Service and remove the application from your mobile phone.
Additionally, upon request, Driveway and Farmers will use reasonable efforts to allow users to update personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests.
Driveway has adopted generally acceptable security measures to protect your personal information against loss, misuse and alteration when such information is within Driveway’s control. Despite these measures, no data transmission over the Internet can be guaranteed to be 100% secure. Driveway will use commercially reasonable measures to protect your information but does not warrant that the information transmitted to or by Driveway will be secure at all times. It is your responsibility to protect the security of your password and login information and access to information contained on your phone in the Signal phone applications.
Note: Emails, instant messages, and similar types of communication with other Service users are not encrypted and therefore Driveway and Farmers strongly advise against communicating any confidential or personal information through these methods.
At no time will Driveway or Farmers require you to provide or transmit your password information to Driveway or Farmers via email or text. Before responding to any requests for Driveway passwords or access codes, contact Farmers directly to confirm this inquiry is valid.
This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any user, and your use of any of the Service operates as full consent by each user to collection and use of user's personal information within the guidelines and limitations outlined herein.