Coronavirus COVID-19: Your well-being is top of mind

The well-being of our customers is always top of mind for us at Farmers®.  With concerns about the Coronavirus (COVID-19), we are taking steps to help protect the health and safety of our customers, employees, and Farmers agents, while continuing to provide you the best possible service. 

With this in mind, Farmers is dedicated to offering a variety of service options to help you. 

File claims remotely

File your claims from the safety of your homes in the following ways:

Our claims representatives have online tools to help them assist customers throughout the claims process. Should your claim require an in-person visit, Farmers is closely monitoring and applying the most up to date CDC guidelines and recommendations.

24/7 online account management

Manage many of your needs through your account or through our Farmers Mobile App:

  • ID card access
  • Review Policy Documents
  • Pay a bill

Towing & Roadside Assistance

Farmers Roadside Assistance is currently active and our team is here to assist you.

We are here to help

If you are unable to make your payment on time as a result of COVID-19,please call 1-888-327-6335 to discuss your options.

Educational support with Sesame Workshop and IICF Early Literacy Initiative

  • With many schools across the country closing to prevent further spread of COVID-19, temporary homeschooling has become a priority for many. In coordination with Sesame Workshop and IICF, we are proud to share literacy resources, Every Day is a Reading and Writing Day. This free, bilingual multimedia program leverages Sesame Street characters to help parents build opportunities to talk, read, and write together. View the toolkit here.

We will continue to monitor the situation closely and will make additional adjustments as needs arise. Rest assured we are putting measures in place to help take care of our employees and Farmers agents so they can continue to best serve you. 

We thank you for being a valued customer, and we are proud to serve you.