Business Claims
Filing a claim for your business can seem overwhelming. Farmers is here to help put your mind at ease.
Steps to filing a claim
Answer a few simple questions and your claim is officially filed
Complete a few simple questions and you’ll be finished in about 5 mins.
Your claims professional reviews your claim
We may need to reach out to you and any others involved in the loss to talk through the events in more detail.
Choose how you'll have your damaged repaired
You have a variety of options when it comes to repairing your vehicle:
- Use a repair shop near you from our network of highly trained repair facilities. We will guarantee the repairs as long as you own the vehicle.
- Repair your vehicle at a shop outside of our network. We will work with you to get photos of the damage and create an estimate for your repairs.
- We have options for rental vehicles while your vehicle is being repaired.
Track and manage claim online
You can check the status of your claim and manage your claim details by using our online claim management portal.
- Upload receipts or documents
- View payments
- View claim letters
- Track claim status
- View repair shop and rental details
We pay for the covered repairs
- Farmers pays the contractor directly
- You are reimbursed by direct deposit to your bank account or debit card
- We can send you a check
Claim closure
Once all payments have been completed and repairs made to your satisfaction, we will close your claim.
Answer a few simple questions and your claim is officially filed
Complete a few simple questions and you’ll be finished in about 5 mins.
Take steps to prevent further damage if needed and keep a record of any associated expenses.
Your claims professional reviews your claim
We will reach out to talk through the events in more detail. We will also explain your claim coverages and talk through the next steps.
Repairing your damage
We have a variety of options when it comes to repairing your home or replacing your belongings.
- We will need to collect photos of your home/belongings to assess the damage and create an estimate. We have a variety of ways to do this depending on your specific situation.
- We can set you up with emergency services that are available 24/7/365 if needed.
- We can refer you to a contractor certified by Farmers who will provide a job-completion guarantee and a 5-year workmanship warranty.
Track and manage claim online
You can check the status of your claim and manage your claim details by using our online claim management portal.
- Upload receipts or documents
- View payments
- View claim letters
- Track claim status
We pay for the covered repairs
- Farmers pays the contractor directly
- You are reimbursed by direct deposit to your bank account or debit card
- We can send you a check
Claim closure
Once all payments have been completed and repairs made to your satisfaction, we will close your claim.
Find a doctor
If you have an injured worker and need a list of first treatment facilities, you can search for a facility in our PPO network.
Business claims FAQs
Get quick answers to our customers' most common questions
What do I if my business is closed due to a loss?
expand_moreTake the necessary steps to get your business operational as soon as possible. Save any receipts and capture photographs if there is damage. You can file a claim for business interruption and we will have a Farmers claim representative contact you to review your policy coverages and help you through the process.
What do I do if someone is injured at my business?
expand_moreYou should file a claim even if you're not sure if the person is seeking treatment or not. A Farmers claim representative will contact you to review your policy coverages and walk you through the process.
What do I do if an employee is injured?
expand_moreYou can file a workers' compensation claim online for your injured employee. There are also state forms you should review as well.
Do I need a police report?
expand_moreIt depends. Some states will not send the police to minor accidents with no injuries. Parking lot accidents typically will not be applicable for police reports. On the other hand, police reports are sometimes required for hit and run accidents. You can always call your local police department and ask if it is necessary.