What To Do If You Have a Car Accident
1
Safety first
Be aware of your personal safety and others at the accident scene first. If there are any injuries or property damage, call 911 immediately.
2
Keep calm
Emotions may run high in the aftermath of a car accident. In spite of this, it is important to remain calm and stay focused at the task at hand: documenting the accident. Be careful what you say: don’t admit fault. An investigation may later show you were not responsible.
3
Exchange information
Take good notes. Keep a pad and pencil in your glove compartment or use your cell phone to document the following:
- Name, addresses and phone numbers of all drivers and passengers involved in the accident
- Car license number, make and model of each car involved in the accident
- Vehicle operator’s driver license number, insurance company and policy number
- Names and addresses of as many witnesses as possible
- Names and badge numbers of police officers
4
Document damage
Take photos of the accident scene and vehicle damage. Record the details of the accident while they are fresh in your memory. Draw a diagram to recreate the scene.
5
File a police report
Even if no one is hurt from the accident, you should always contact the police and file an accident report. You might need it when you file a claim.
6
Report your claim
Contact Farmers Claims Services immediately, 24 hours a day at 1-800-435-7764. For assistance en español, llame al 1-877-RECLAMO.
MORE CLAIM RESOURCES
Other Auto Claim Topics
See policy for actual coverage language.
