Press Release

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Farmers Insurance agents and claims teams are in St. Louis and surrounding areas helping customers

(ST. LOUIS, MO)-(March 23, 2011) – Immediately following the horrific tornado that struck the St. Louis area and surrounding areas yesterday evening, Farmers Insurance claims personnel, agents, State Executive Director and district managers immediately deployed to the areas at and near the Lambert Airport, Bridgeton, Ferguson, Maryland Heights, and other cities nearby, seeking and helping all customers that have suffered damage or injury.

 “We have mobilized CAT claims adjusters and a team of Early Response agents have been canvassing the hardest hit areas to help customers (Farmers and non-Farmers) begin the claims process” explained Paul Crosetti, Farmers Missouri State Executive Director.

“In addition, Farmers has deployed one of our Mobile Claims Command Center buses and positioned it at:

The Home Depot:
11215 Saint Charles Rock Rd
Bridgeton, MO.

The 46 foot bus has state-of-the-art satellite communications equipment, satellite based cell phones and laptops, water and emergency supplies for our customers and non-customers alike,” stated Crosetti.  “There are also claims stations on board for our claims personnel and agents to help customers. It is open until 7p.m. tonight and from 7 a.m. to 7 p.m. tomorrow.”

A smaller claims Farmers Customer Care Vehicle, equipped with communications equipment and supplies is also on the scene to help customers and non-customers alike. It will be used in the area by the Farmers early response team.

All Farmers customers needing assistance with a claim are urged to call their agent or the Farmers 24 hour claims hotline for immediate assistance.:

800-HelpPoint (800-435-7764) for immediate assistance.

Spanish-language claims assistance is available to Farmers customers by calling 877-RECLAMO (877-732-5266).

Foremost Insurance customers can call: 800-527-3907.

21st Century Insurance customers can call:  888-244-6163.

Farmers Insurance Group of Companies is the country's 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products.  Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at www.farmers.com or at www.Facebook.com/FarmersInsurance.

 

Contact:

Jerry Davies
213-400-4459
jerry.davies@farmersinsurance.com

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