Press Release

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Farmers Insurance claims department launches a blog to help consumers navigate the world of insurance

LOS ANGELES, CA—(November 30, 2010)—Farmers® is, first and foremost, a service oriented insurer with employees and agents that truly care about their customers.  However, many people think of insurance companies in a different light, not seeing the human side of the picture.  

That’s why the claims department at Farmers is launching a blog, appropriately titled www.Farmers-Cares.com.  It will offer tips to help with prevention insight on navigating the world of insurance and examples of the company’s outreach to communities and people.  Assistant Vice President of Claims Communications Paul Quinn will write and serve as editor of the blog.  “There is a lot of misinformation about insurance companies and the people who work there,” said Bryan Murphy, Executive Vice President and Chief Claims Officer at Farmers Insurance. “Quinn’s blog will put a voice and a face into the conversation.”

Quinn’s experience reaches far and wide.  He has worked in Claims, the Actuarial department, he ran State Operations for Indiana and now works in Catastrophe Response.   He rides on the CatBus that shows up on the scene of storm disasters to offer help to victims, specifically property owners.  Here’s Quinn’s take on the project, "For over thirty years I have always been proud to represent Farmers.  Every day each of us, agent or employee, is fortunate to serve our customers.  It is more than adjusting a claim.  It is helping our customers when they need us most.  And this blog is designed to take that caring relationship one step further."

Farmers-Cares.com will feature tips from employees, agents, and experts in areas of property protection, claims prevention and repair.  It will also offer a day-in-the-life point of view from Paul Quinn. 

Recent posts:
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How To Ensure You Have A Positive Claims Experience
How To Hire A Contractor

About Farmers
Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit our Web site at www.farmers.com or at www.Facebook.com/FarmersInsurance.

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