If you need immediate roadside assistance, call (800) 327-6869
If you are seeking reimbursement for roadside assistance costs already incurred, please send us the receipt with your name, policy number, phone number and date of loss on all documents using one of the methods below. We will process your claim within 7 to 10 business days.
FAX: (877) 217-1389
With HelpPoint Roadside Assistance coverage, you just need to make one call to get back on the road. With more than 20,000 towing and road service facilities and 10,000 professional locksmiths, our dispatch service will send the nearest professional to you.
You may also contact the service provider of your choice, pay the bill and submit
For reasonable and necessary services up to $150, sign and you’re on your way.*
Services are provided by and/or through, Cross Country Motor Club, Inc., except Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming where services are provided by and/or Through Cross Country Motor Club of California, Inc. Thousand Oaks, CA 91360.
* Coverage up to $150 per incident (see your agent in TX, VA and NC for program limits). If cost of service exceeds your program limit, you may submit reasonable and necessary towing and labor invoice for reimbursement. Not available with all Companies and in all areas. Sign and Drive coverage is extended to Farmers policyholders only. If you are a Bristol West policyholder, please see your agent or broker for coverage details.