A message from Bryan Murphy, Executive Vice President and Chief Claims Officer

At Farmers, we are a values-based, performance-driven learning organization and that is reflected in our commitment, intensity and passion. We want to be recognized as America’s best Claims organization, providing our customers and agents with unsurpassed claims services.

It’s with this goal in mind that we focus our efforts on three guiding principles:

We expect every individual you meet with in your relationship with us to reflect these principles and to reaffirm your decision to choose Farmers.

We’re working to continually recognize, retain and develop the top talent within our operations and to recruit the highest-quality people to fill our ranks as we attempt to provide a world-class claims experience to our customers, our agents and our business partners.

Please feel free to contact me directly at bryan.murphy@farmersinsurance.com