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Billing & Payment FAQ

What type of payments can I make online?
You can pay your personal Farmers Auto, Home, and/or Umbrella insurance bill online with your bank account or credit card. To pay make a payment, simply login or register for 'My Farmers'.


How do I pay my Commercial insurance bill online?
Click Make a Payment and follow the steps to pay your Commercial insurance bill. You will need your policy number or billing account number, billing zip code and bank account or credit/debit card information.


Where can I pay my bill?
You can pay online, over the phone, or mail your payment to us.

  • Making a payment over the phone:
    You can call your Farmers agent. Or you can reach Farmers Customer Solutions at 1-888-327-6335

  •           Mon-Fri 7:30 am to 10 pm Central
              Sat-Sun 9:30 am to 6 pm Central

  • Mailing a payment:
    You can mail your personal check or money order to the address below. Please be sure to write your account number on the check or money order.

  •           Payment Processing Center
              PO Box 0991
              Carol Stream, IL
              60132-0991

  • Drop off a payment at your Farmers agent's office:
    You can also walk into any Farmers agent office to drop off your payment.

Can I pay my bill for more than one policy at a time?
You may pay for more than one policy at a time if they are on the same billing account. Your billing account number is the seven digit policy found on your bill. If you have multiple policies with Farmers and they are not on the same billing account, contact your Farmers agent about billing options that may be available with your type of policy.


Does Farmers offer automatic or EFT payments?
Yes, Farmers does offer Electronic Funds Transfer (EFT) that automatically drafts a payment from your bank account on your insurance payment due date. EFT payments can be set-up by logging in to ‘My Farmers' or through your Farmers agent.


My bill is due, but I can't login to My Farmers. What should I do?
Should you need assistance paying your bill online, you can always contact your Farmers agent or Consumer Solution at 1-888-327-6335 Mon-Fri 7:00 AM to 11:00 PM Central Time and Sat-Sun 9:30 AM to 6:00 PM Central Time.