Press Release

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Farmers Insurance Customer Care Vehicle arrives in Sierra Vista; immediately begins providing aid to local residents

Phoenix, AZ (June 20, 2011) –  A specially-equipped Farmers Insurance Customer Care Vehicle (CCV) arrived in Sierra Vista this morning and has begun providing assistance to customers and non-customers, alike, impacted by the catastrophic wildfires that have struck the state. 

According to Farmers District Manager Christopher Winters, the CCV will be at the evacuation center at Apache Middle School:

3305 East Fry Boulevard
Sierra Vista‎, AZ‎ 85635-2990

“We will be at this site to help customers and non-customers alike to answer questions, provide information on claims and we have water and communications supplies for those in need,” Winters said.

“Our hearts go out to all the families who have been affected,” stated Frank Soldano, state executive director for Farmers in Arizona.  “I want to reassure our customers that Farmers has the resources in place and we are reaching out with help to all of our customers affected by these terrible fires.”

Farmers Insurance customers with damage should immediately contact their agent or call Farmers’ 24-hour-claims hotline at 800-HelpPoint (800-435-7764) for immediate assistance.

Spanish-language claims assistance is available to Farmers customers by calling 877-RECLAMO (877-732-5266).
Foremost Insurance customers can call: 800-527-3907.

21st Century Insurance customers can call:  888-244-6163.

About Farmers
Farmers Insurance Group of Companies is the country's 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products.  Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at or at

Media Information:
Jerry Davies

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