Birmingham, AL (April 29, 2011) – Farmers Insurance has dispatched two specially-equipped Mobile Command Centers (MCC) to Alabama – one is in Birmingham, with the other in Tuscaloosa - to provide immediate, front-line assistance to customers and non-customers, alike, impacted by the catastrophic tornadoes that struck the state.
“Our hearts go out to all the families and loved ones who have been so terribly affected by these tornadoes,” stated Chris Simich, state executive director for Farmers in Alabama. “With the arrival of a second Mobile Command Center, our capacity for providing even greater support to those impacted by this terrible event is greatly increased. Whether you are a Farmers customer or not, anyone needing assistance is welcome.”
In the Birmingham area, local residents are encouraged to visit the Farmers MCC at:
Forrest Square Shopping Center
973 Forestdale Blvd.
In the Tuscaloosa area, local residents will find the second Farmers MCC vehicle at:
1601 13th Avenue E
The 46-foot MCC buses are equipped with state-of-the-art satellite communications equipment, including satellite-linked cell phones and laptops, water, cold and hot drinks, and emergency supplies. All persons in need of immediate assistance, be they Farmers customers or not, are welcome to avail themselves of the telecommunications equipment to contact family and friends and to advise worried loved-ones of their location and status.
Farmers Insurance customers with damage should immediately contact their agent or call Farmers’ 24-hour-claims hotline at 800-HelpPoint (800-435-7764) for immediate assistance.
Spanish-language claims assistance is available to Farmers customers by calling 877-RECLAMO (877-732-5266).
Foremost Insurance customers can call: 800-527-3907.
21st Century Insurance customers can call: 888-244-6163.
“In addition to the MCCs, a Farmers Customer Care Vehicle (CCV) is in the Pleasant Groves area helping customers there,” Simich added.
Farmers Insurance Group of Companies is the country's 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.
Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be. Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at www.farmers.com or at www.Facebook.com/FarmersInsurance.