Press Release

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Farmers claims personnel, agents, district manager helping victims of Amarillo fires

Amarrillo, TX – (February 28, 2011)— Farmers Insurance Group of Companies® agents and  claims personnel are working throughout the Amarillo area to find and help customers who have been affected by the wind driven fires that struck yesterday.

“We have set up a mobile catastrophe customer care vehicle claims center at the Cowboy Church, located at 8827 South FM 1541, Amarillo 79118,” explained Farmers Texas Panhandle District Manager Jeff Ivy.

“The Claims Center begins today at 3:00 p.m. until 7:00 p.m. and runs through tomorrow from 8:00 a.m. till 7:00 p.m.  We encourage anyone with questions or needing assistance to visit the center,” Ivy said. 

“We have water and snacks for anyone visiting the center.  Farmers Jeremy Knight, Manager, West Texas HelpPoint Claims Services will help customers with auto claims questions and Mike Heath, West Texas Field Claims Supervisor will head up property claims questions,” Ivy added.

Farmers Northern Texas State Executive Director Jim Swope urges any customers who are not able to come to the claims center and have suffered damage to call the Farmers 24 hour hotline at:

1-800-HelpPoint (1-800-435-7764) for immediate assistance.

Foremost Insurance customers should file their claim by calling: 1-800-527-3907.

“We want all of our customers in Amarillo and surrounding cities affected by the fires to know that we are here to help them find shelter, get supplies and necessities and to provide excellent claims service to help them get through this difficult time,’ Swope said.

Farmers Insurance Group of Companies is the country's 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products.  Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at or at

Media contact:

Jerry Davies

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