Press Release

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Farmers Insurance continuing to provide aid in San Bruno; Mobile Command Center offering assistance at evacuation center

San Bruno, CA - (September 10, 2010) – Farmers Insurance is continuing to provide assistance to customers and non-customers alike via the company’s state-of-the-art Mobile Command Center and Customer Care Vehicle stationed at the evacuation center in San Bruno.

“We have mobilized a team of specialized claims personnel and equipment to assist those affected by this tragedy,” said John Weaver, Farmers state executive director for Northern California. “In addition, our special HelpPoint representatives have been providing help to those customers who have called seeking assistance.”

Those seeking assistance are welcome to visit with Farmers representatives at the evacuation center located at:

1125 Crystal Springs Rd.
San Bruno, CA

Farmers representatives will be on hand providing help from 8:00 a.m. to 8:00 p.m.

Farmers Insurance customers with damage should immediately contact their agent or call Farmers’ 24-hour-claims hotline at HelpPoint (800-435-7764) for immediate assistance.

Spanish-language claims assistance is available to Farmers customers by calling 877-RECLAMO (877-732-5266).
Foremost Insurance customers can call: 800-527-3907.

21st Century Insurance customers can call:  888-244-6163.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group.  The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit our Web site at or

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